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FOR AIRPORT COMMERCIAL & INNOVATION TEAM

We Help Airports Grow Their Non-Aero Revenue

We Help Airports Grow Their Non-Aero Revenue

Convert unstructured dwell time into commercial engagement through indoor wayfinding and location-based gamification that physically routes passengers through your commercial zones.

See Demo

See Demo

Contact Team

Contact Team

THE PROBLEM

THE PROBLEM

Passengers have free time.
They're just not spending it in your terminal.

Passengers have free time.
They're just not spending it in your terminal.

Passengers are not commercially disengaged because your terminal lacks appeal or because they don't have enough time.

They disengage because of

Passengers are not commercially disengaged because your terminal lacks appeal or because they don't have enough time.

They disengage because of

Anxiety

A passenger who is uncertain about their gate location or walking time will almost always make the conservative choice: stay close to the gate rather than explore the terminal


That's a rational response to uncertainty and it isn't solved by better retail

Digital Physical Gap

Today’s passengers reach for their phones the moment they sit down


As Gen Zs and Millennials become the majority of air travellers, attention is increasingly focused on the digital world. Traditional physical touchpoints (signage, storefronts, and displays) are no longer enough to capture attention

Limited Data

Airports don't own the passenger relationship from end to end.


Much of the data available is aggregated and lacks the depth needed to understand individual passenger behaviour or drive effective commercial strategy.

OUR SOLUTION

OUR SOLUTION

AI Mapping & Gamification

We eliminate passenger uncertainty with intelligent mapping and imbed gamification to make exploration feel like play

We eliminate passenger uncertainty with intelligent mapping and imbed gamification to make exploration feel like play

Certainty

Passengers upload their boarding pass. The app shows their gate, exact walking time, and time to spare before boarding. Gate anxiety removed. Passenger is now free to move.

Passengers upload their boarding pass. The app shows their gate, exact walking time, and time to spare before boarding. Gate anxiety removed. Passenger is now free to move.

Discovery

Once the app knows a passenger has time to spare and is not engaging with the terminal, it surface location-based challenges nearby, routing them physically through commercial zones.

Once the app knows a passenger has time to spare and is not engaging with the terminal, it surface location-based challenges nearby, routing them physically through commercial zones.

Engagement

Completing a challenge earns passengers collectible badge and rewards. Challenges rotate seasonally and are always unique to that specific airport: Oktoberfest in Autumn and a Christmas trail in December. This means that frequent flyers will never see the same game twice.

Completing a challenge earns passengers collectible badge and rewards. Challenges rotate seasonally and are always unique to that specific airport: Oktoberfest in Autumn and a Christmas trail in December. This means that frequent flyers will never see the same game twice.

Data

Every interaction generates behavioural data: dwell time, zone entries, challenge completion, purchase conversion, and so much more. Your commercial team sees which zones work and which don't, in real time.

Every interaction generates behavioural data: dwell time, zone entries, challenge completion, purchase conversion, and so much more. Your commercial team sees which zones work and which don't, in real time.

OUR PRODUCT

OUR PRODUCT

One app across your network
Zero hardware CapEx

One app across your network
Zero hardware CapEx

AirPal is a single consumer app. Passengers download it once and it works at every airport in our network, building cross-airport adoption that a single-airport app cannot replicate. We deploy, own, and maintain the BLE beacon infrastructure at our cost.

AirPal is a single consumer app. Passengers download it once and it works at every airport in our network, building cross-airport adoption that a single-airport app cannot replicate. We deploy, own, and maintain the BLE beacon infrastructure at our cost.

01

Indoor Wayfinding

Sub-3-metre accuracy using BLE beacons and smartphone IMU sensors. Integrates with your existing FIDS for live gate data. No hardware CapEx for the airport.

02

Gamification Engine

Location-triggered challenges that route passengers through commercial zones. Seasonal content that rotates with throughout the year and are uniquely designed for your airport. Collectible badges and concession rewards that drive repeat engagement.

03

Commercial Analytics

Movement data, dwell uplift, zone capture rates, and purchase conversion, broken down by terminal, zone, and time period. Evidence for commercial strategy and concession negotiations.

04

Network Effect

Every new airport in the network increases the app's value to frequent flyers. Adoption compounds across your portfolio rather than starting from zero at each property.

THE TEAM

Ilesh Vora

Co-Founder & CTO

Co-Founder & CTO

With a background in theoretical physics and software development, Ilesh brings a systems-level approach to solving complex real-world problems. His work spans data analysis, theoretical physics, and advanced computing, with experience ranging from particle physics research to developing tools for emerging technologies like quantum computing.

With a background in theoretical physics and software development, Ilesh brings a systems-level approach to solving complex real-world problems. His work spans data analysis, theoretical physics, and advanced computing, with experience ranging from particle physics research to developing tools for emerging technologies like quantum computing.

Ming-Feng Chen

Co-Founder & CEO

Co-Founder & CEO

With nearly half a decade's experience in operational management with automation, Feng brings a robust foundation to all the solutions designed for our clients. His career began in the construction industry, where he collaborated with UK industry giants like Siemens and Network Rail to streamline processes, optimise workflows, and drive efficiency through cutting-edge technology.

With nearly half a decade's experience in operational management with automation, Feng brings a robust foundation to all the solutions designed for our clients. His career began in the construction industry, where he collaborated with UK industry giants like Siemens and Network Rail to streamline processes, optimise workflows, and drive efficiency through cutting-edge technology.